FAQ

(Frequently Asked Question)

Does BITT Tour Travel accept bookings from outside Surabaya?

Yes, we are ready to take you from and to various destinations.

What services does BITT Tour Travel provide ?

There are several services that BITT Tour Services offers, including:

  • Reguler 12 hr: This option lets you use the unit you book for 12 hours, with the cut off until 23:59.

  • Airport transfer: This option is included in the above 'Reguler 12 hr' option (please let us know when making your booking). However you can order this option alone, providing no continuation of the trip on the next day. When making airport transport booking alone, you and your group will be picked up at the airport and driven to one destination point, at more affordable rate. Contact us for detailed offer.

  • Point to point transfer: If you choose this option, you and your group will be picked up in one pick up point and driven to one destination point. This option is available at a more affordable rate. Contact us for more detailed offer.

Please be informed that our rates do not include parking fees, tolls, tips for driver, driver meals and lodging (if necessary). Dont hesitate to contact us, should you have more queries on this topic.

How to book BITT Tour Travel service?

You can book your desired service thru this website (thru our catalog or contact us form), you can also book directly via whatsapp, phone call or Instagram DM. As soon as making your booking, you can complete down payment to secure your dates of travel, and complete full payment 3 days prior to your booked date.

Does BITT Tour Travel require down payment to be paid at booking?

Yes, you need to pay down payment when making your booking. For 1 day trip, the down payment is 30% of the rate, meanwhile for trips more than 1 day the down payment is 1 day rate. Please be informed that you need to complete full payment 3 days prior to your booked date.

Is the price in this website fixed for all destination?

The default price in this website refer to the price in zone 0 during low season. Prices can change without any notification depending on various different factors such as the travel season, the market price, area zones, etc. Here are several zone classifications :

  • Zona 0 : Within Surabaya, Gresik, alun-alun Sidoarjo

  • Zona 1: Area 0 + Mojosari Mojokerto, Kota Mojokerto, Kota Lamongan, Tretes, Prigen, Jombang, alun-alun Malang, Batu, Kota Pasuruan, Madura Bangkalan, Tuban, Probolinggo, Pantai Tiga Warna, Tulungagung, Kediri, Nganjuk, Kepanjen, Bojonegoro, Kota Blitar

  • Zona 2: Area 0 + Area 1 + Ngawi, Madiun, Trenggalek, Ponorogo, Lumajang, Jember, Bondowoso, Situbondo

  • Zona 3: Area 0 + Area 1 + Area 2 + Banyuwangi, Jawa Tengah, DIY. Jogjakarta

  • Zona 4: Area 0 + Area 1 + Area 2 + Area 3 + Jawa Barat, DKI. Jakarta, Bali